CUSTOMER SUMMARY AND ELECTION
Neat Heat Climate Control LLC (Neat Heat) may offer Customers the option to purchase a Rental Protection Plan (RPP) on selected equipment rentals. If equipment covered by the RPP (Covered Equipment) is subject to accidental damage, loss, theft or vandalism (a Qualified Loss), the RPP limits the Customer’s liability to Neat Heat. The RPP is not insurance; instead, it provides a simplified process directly between the Customer and Neat Heat.
HOW IT WORKS
- Neat Heat may offer the RPP for Equipment identified on a quote or invoice.
- The RPP applies only if the Customer accepts it at or before the start of the rental and pays the separately stated RPP Fee.
- The RPP Fee is 15% of the rental charges for the Covered Equipment.
- For an event or related events causing a Qualified Loss, Neat Heat will waive the Customer’s liability up to the RPP Limit.
- The RPP Limit is up to an aggregate of $75,000 for all Covered Equipment affected.
- The Customer remains responsible for amounts above the RPP Limit.
BENEFITS OF NEAT HEAT’s RENTAL PROTECTION PLAN (RPP)
- No separate property insurance: RPP obtained directly as part of the rental process without arranging coverage elsewhere
- Seamless process: the RPP applies from the start of the rental through any extension and the RPP Fee ends when the rental ends
- No hidden costs: RPP applies from the 1st dollar of a Qualified Loss, with no deductible, coinsurance or administrative payment
- No unexpected repair or replacement costs: Customer liability for a Qualified Loss is eliminated up to the RPP Limit
- Charges waived during repair or replacement: No rental charges on Covered Equipment subject to a Qualified Loss until restored
EXAMPLE OF A $75,000 QUALIFIED LOSS ON A $5,000 RENTAL
COST
With RPP
Without RPP
Rental charges
$5,000
$5,000
RPP Fee (15%)
$750
$0
Qualified Loss
$75,000
$75,000
Customer payment for Qualified Loss
$0
$75,000
Total Customer cost
$5,750
$80,000
In the case of a $75,000 Qualified Loss, the RPP reduces the Customer’s total cost by $74,250.
CUSTOMER ELECTION
Customer elects the RPP for the Equipment identified on Quote or Invoice No. This is automatically elected if the RPP is paid in full.
Customer declines the RPP and remains fully responsible under the Rental Terms.
Customer: ______________________________________________
Authorized Signature: ______________________________________________
Printed Name and Title: : ______________________________________________
Date: ______________________________________________
LIMITATIONS
The RPP applies only to Qualified Losses involving Covered Equipment. It does not cover personal injury, damage to any property other than Covered Equipment or any liability to a third party. The Customer must continue to maintain the commercial general liability insurance and, if applicable, commercial automobile liability insurance required by the Rental Terms.
