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Neat Heat & Cooling is open to assist you during COVID-19.

Neat Heat & Cooling values safety and we are working hard to protect the health and safety of your team and ours while continuing to provide equipment and services.
For any questions and/or concerns please reach out to us at 516-431-5550 or contact one of our representatives. Learn More

Air Conditioner Troubleshooting Guide

Please note all equipment is checked prior to delivery.

No power to the unit (indicator is no fans no lights)

  • Is unit plugged in? Is breaker reset?

Fan is running but unit is not blowing cold

  • Is thermostat set low enough to engage cooling mode?
  • Is condensate bucket full? (If so, empty contents) Is condensate pump plugged in fully under unit?
  • If bucket is being used is jumper plug plugged in under unit?
  • Check and reset the high head reset button in the compartment

Possible causes for reset button being tripped (high head)

1) Unit Too Close to a Wall

  • It is recommended to have 18 “clearance to properly ventilate units

2) Clogged/Dirty Filters

  • Filters must be kept clean to allow unit to ventilate properly

3) Ducting constricted

  • Any kinking or constriction of ducting may not allow unit to ventilate properly
Air Conditioner Troubleshooting Guide from Neat Heat & Cooling

Model depicted is for illustration purposes only. Actual unit rented may differ from model shown above.

Call Neat Heat & Cooling for technician support (516) 431-5550

Troubleshooting Tips From Neat Heat & Cooling!

1. Troubleshooting Tips Electric Heaters

2. Troubleshooting Tips Air Conditioning

3. Troubleshooting Tips Dehumidifiers

Neat Heat & Cooling the temporary climate control specialists supply all types of temporary heating and air conditioning equipment including electric heaters, air conditioners and dehumidifiers. The troubleshooting and operational tips listed above are provided purely as helpful and useful information only. Efforts are made to ensure that information is representative and accurate, but the equipment from different manufacturers may vary greatly from those viewed above. Neat Heat & Cooling shall in no event be held liable for any direct, indirect, incidental, consequential, or exemplary damages from the use of the operating or tips listed above.

Serving New York, New Jersey, Connecticut, and Pennsylvania Tristate Area For Over 30 Years!